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Free Crisis Management Templates

Smartsheet Contributor Andy Marker on Apr 06, 2020

In this article, you’ll find a variety of crisis management templates designed to help you handle and respond to crisis situations as they arise.

Included on this page, you’ll find a basic crisis management plan template that you can use for a wide range of use cases, along with a corporate crisis management plan template, a crisis management plan outline, and much more.


Crisis Management Plan Template

Crisis Management Plan Template

Manage any potential crisis with ease using this free crisis management template, which allows you to identify crisis categories and levels, develop a crisis management team, and deploy appropriate crisis responses. With space to track team contact information and develop a prevention, response, and recovery plan, you can rest assured knowing that your business will be able to handle any crisis that may occur.

Download Crisis Management Plan Template

Excel | Word | PDF | Smartsheet

To learn about the different stages of crisis management and various types of crises to prepare for, visit "The Essential Guide to Crisis Management." Every business needs a crisis management plan to prepare for an emergency. We offer the most useful, detailed step-by-step directions on how to create a crisis management plan, including free templates and expert advice. 

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Crisis Management Report Template

Crisis Management Report Template

Easily report on a crisis situation, determine your response team, and establish a plan of action with this crisis management report template. This template enables you to manage all crisis-related activities, from your central communication center to any task or action required to handle the crisis. Ultimately, this template will help you keep your team informed and mitigate the crisis quickly.

Download Crisis Management Report Template

Word | PDF | Smartsheet


Corporate Crisis Management Plan Template

Corporate Crisis Management Plan Template

When a crisis strikes your business or organization unexpectedly, use this template to manage the response and activation tactics to ensure a timely response. With space to list crisis scenarios, activation guidelines, potential impacts of the crisis, your crisis communication team, and more, you’ll be able to take action quickly and effectively.

Download Corporate Crisis Management Plan Template

Word | PDF


Restaurant Crisis Management Plan Template

Restaurant Crisis Management Plan Template

Use this comprehensive crisis management plan template to ensure your restaurant can handle any emergency situation that may arise. Create a crisis management team, list all employees’ contact information, and develop a customer and media communication plan to effectively manage the crisis through to resolution.

Download Restaurant Crisis Management Plan Template

Excel | Word | PDF


Event Crisis Management Plan Template

Event Crisis Management Template

Should a crisis or emergency situation hit during the planning stages of an event, use this complete event crisis management plan template to establish a plan, create a communication strategy, and manage the crisis effectively. With space to document everything from your crisis management team to the notification list and your crisis management location, this template enables you to handle the crisis and manage the safety of all involved parties.

Download Event Crisis Management Plan Template

Excel | Word | PDF


Crisis Management Playbook Template

Crisis Management Playbook Template

Use this playbook to identify all important components related to handling a crisis situation, including a crisis communication team and spokesperson, advanced crisis planning guidelines, response plans, and notification details. This template will ensure that you are well prepared to handle any crisis or emergency situation that may hit.

Download Crisis Management Playbook Template

Word | PDF


Crisis Management Plan Outline

Crisis Management Plan Outline

Define a crisis situation, determine the level each crisis falls under (based on its severity), document all potential crisis scenarios, and determine a crisis management strategy with this outline. Use this template to lay out each aspect of a crisis response, from beginning to end, to ensure you’re well equipped to handle crisis situations that may affect your business or organization.

Download Crisis Management Plan Outline

Word | PDF


Crisis Management Checklist Template

Crisis Management Checklist

Use this checklist to ensure you cover all your bases in a crisis situation, from taking action and contacting your crisis management team to putting together a recovery strategy and contacting the media. This template aligns all the pieces to ensure your crisis management plan is as successful and effective as possible.

Download Crisis Management Checklist Template

Word | PDF


Crisis Management Action Plan Template

Crisis Management Action Plan Template

Use this template to document all essential business information, operations procedures, contact information, and crisis management procedures in the event of a crisis or emergency. With space to record all critical information — like recovery sites and information, backup processes, and high-level recovery plan — this template will help keep your business running as smoothly as possible should a crisis occur.

Download Crisis Management Action Plan Template

Word | PDF | Smartsheet


Crisis Management Tabletop Exercise Template

Crisis Management Tabletop Exercise Template

This template provides the framework for a simple tabletop exercise that tests the effectiveness and comprehensiveness of a stakeholder’s crisis plan for their specific lines of business. Use this template to track different crisis scenarios and document each stakeholder’s response to determine how well their established plans would hold up in case of crisis situations.

Download Crisis Management Tabletop Exercise Template

Excel | Word | PDF


Crisis Management Policy Template

Crisis Management Policy Template

This basic policy template helps you outline your policy, specifically as it relates to crisis or emergency situations. Customize each section to fit your particular crisis management plan, and update the table of contents section as you add new areas to the policy.

Download Crisis Management Policy Template — Word


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