UX design

User experience

User stories and its essential role in software development

Learn how to integrate user stories into your team's software development process to created increased value and functionality for your consumers

Nov 20, 2023 11 min read

UX design

Operations management

The Largest Roundup of Healthcare Quality Improvement Examples and Projects

Learn about specific examples of real-world quality improvement projects in healthcare, organized by topic area. You’ll find useful details on each project.

Nov 13, 2023 14 min read

UX design

IT management

Everything You Need to Know About Negative Test Cases

Learn why negative testing is important and how to create effective test cases. You’ll find expert examples to reference and be able to download, free customizable test case templates.

Feb 11, 2025 11 min read

UX design

Operations management

The Essential Guide to Retail Store Layouts that Shape the Customer Experience

Learn how basic store layout design and planning can boost sales and enhance customer experience. Plus, find strategic resources to help you influence customer behavior and create value as ...

Nov 12, 2024 33 min read

Strategy

Product updates

A modern Smartsheet experience, purpose-built for how teams work

Our user experience has evolved to make work management more intuitive, collaborative, and efficient. Explore our guiding principles, new designs, enhanced views, and AI-powered features ...

Apr 2, 2025 3 min read

UX design

User experience

User stories: what they are and how they increase customer satisfaction

Find all of the answers to commonly asked questions about user stories. This page includes helpful definitions and step-by-step instructions.

Nov 10, 2024 1 min read

UX design

User experience

How to use user story mapping to upgrade your agile development methodologies

Learn about the intersection between User Story Mapping and user experience (UX) design and its integral role in the user story.

Mar 23, 2024 9 min read

UX design

User experience

Accessible UX Design at Smartsheet

At Smartsheet we have customers across all industries, at organizations large and small across all ... That means putting accessibility first to ensure each and every one of our customers have ...

Oct 3, 2024 4 min read

Accessibility

Business process management

Improve your test documentation with these 6 free test case templates

Download free, customizable test case templates for Microsoft Word, Excel, Smartsheet, and PDF formats, plus tips to write, implement, and track test cases.

Jan 31, 2023 8 min read

Strategy

User experience

Updates from the Smartsheet Accessibility Program - June 2022

Learn how we are continuing to build more inclusive software starting with user-centered research and then moving to expert evaluation.

Aug 15, 2022

Accessibility

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